What do your members have to say about Plumbers’ Success International?
Click on the “in their words” icon below to hear for yourself. Because sometimes it’s just easier to hear it from a fellow plumbing contractor, we allow you to connect with our members. That’s why we allow you to pose a question to our membership and one of our members will respond directly to you.
How is this different than working with consultants?
We are not consultants! We have been in the plumbing industry for almost two decades and have helped lead many of the changes which have occurred within it. Typically consultants come into your business, tell you what’s wrong, make suggestions, and leave… Plumbers’ Success International gives you the details needed to become a model company; provides you with the comprehensive, multi-faceted system that when implemented properly will transform your operation into a model company; and then offer you the assistance you need from experts with decades of successful experience in the industry to help you implement the PSI system!
How will Plumbers’ Success International help me?
It can save you hundreds of thousands of dollars in research and development costs and decades of your time. That’s what it would cost to create a comparable system. Not to mention, Plumbers’ Success International will put you in contact with some of the most successful and fastest growing contractors in North America—and not just in plumbing, but also HVAC, electrical, and roofing. Most are willing to share with you their “inside information” on how they built their successful businesses. Why try and reinvent the wheel when you have people willing to share their groundbreaking information with you—and they will help you implement it one step at a time?
Is Plumbers’ Success International right for me?
If you’re interested in taking your business to a new level—increasing your level of service to your client, locking clients to your company for a lifetime, providing better benefits and pay to your employees, and earning more money while enjoying more free time—then, yes… Plumbers’ Success International is right for you. PSI has transformed the businesses and lives of hundreds of contractors. All of them have managed to do so by using our time-tested systems and procedures, which are proprietary and exclusive to our members.
General Membership FAQs
What is the PSI program?
The concept behind the Plumbers’ Success International (PSI) program is simple: Many plumbing contractors are gifted at their trade, but they struggle with certain nuances of business. That’s where we can help…PSI is truly a College for Contractors. Instead of receiving your core education over four or five years, you learn how to run a highly successful contracting company in a fraction of that time. The PSI program was developed by industry legends with nearly 40 years each of unprecedented success in contracting—and the program has been proven to work in any market and in every size of company. It includes proven management tools and expertise; turnkey marketing strategies and materials; training for owners, general managers, and employees; and second-to-none group buying power. All of which provides you with a significant advantage over your competition.
Is this a franchise?
Absolutely NOT! We are not a franchise. We are a membership organization made up of independent contractors. We offer proven management tools, trademarked marketing, patented selling systems, financial models, documented procedures, training, networking opportunities, group buying, and much more. Our members have the freedom to pick and choose what and when they want to implement any and all of the tools and systems we offer. But no matter what they choose to use, they remain 100% INDEPENDENT!
FAQs About Becoming a Member
How do I become a member?
It’s quite simple, you first need to attend a Profit Day. It’s impossible for a direct mailer or website to summarize all that Plumbers’ Success International encompasses and does for its members. That’s why we host Profit Days to demonstrate our knowledge for the industry and provide insight into where this industry is heading. Along the way, we’ll provide you tips, strategies, and advice to help make you more successful.
Who will be helping me?
Within 24 hours of joining Plumbers’ Success International, you will be contacted by our on-boarding specialist. Our on-boarding specialist will learn about you and your company. He will start working with you and coaching you on the fundamentals of running a highly successful business. From there, he will coordinate your attendance to Executive Perspective. Executive Perspective is an intensive immersion training where you will be exposed to all of our systems, tools, procedures, and staff. We’ll walk you through how to implement the comprehensive PSI system away from the distractions of your business. After Executive Perspective, you will have a detailed roadmap to follow to drastically enhance your success.
We just don’t mail you the materials and hope you figure it out. We walk you through all the tools and answer your questions regarding them. You’ll also meet your Client Success Manager, whose sole purpose is to help you achieve success. If you have any questions or concerns, he is there to help walk you through them. On top of that, you’ll have the opportunity to come to Executive Perspective as often as you like and bring as many team members as you like at no additional fee.
You’ll also see that as a part of PSI, you’ll be able to tap into the wealth of knowledge which is our membership. You’ll network and discuss your business with your fellow members. Often lifelong friendships develop, and you’ll have other success-minded contractors eager to help you in any way possible.
How are you different from other contracting organizations?
Imitation is the highest form of flattery, and because of that, more groups have entered the space of helping contractors, hoping to mimic our organization, but it’s simply not possible. We have a long track-record of success, have lead the vast majority of change within the trades we touch, and will be here in the future. We have invested millions of dollars in patents, trademarks, systems, marketing, and tools; we leverage the knowledge and skillset we have amassed through our experiences within the trades; and we have partnered with some of the greatest training and marketing minds because it’s what our members need to succeed! And not only do we understand where the industry has been, we continue to steer the industry and will do so for many years to come.
What kind of contractors join Plumbers’ Success International?
We have contractors from all walks of life and sizes. We have members who are fourth generation and joined because their fathers or grandfathers were part of our previous organizations. We have individuals who have had no contracting experience join because they needed a system that worked—and we offered just that.
We had contractors generating under $250K in revenue join our organization and now are multi-million dollar, highly profitable operations. We also had contractors generating over $30M in revenue join our organization because they knew there was room for improvement within their business.
Two of our largest and most successful members are perfect pictures of what the PSI/SGI proven system can do for a company. The first company joined with revenues under $2.5M. Today, it’s an $80M business. The second company joined in 1999 doing approximately $900K in new construction. It will close this year generating $60M in revenue.
There are numerous success stories on how our members’ businesses and personal lives have changed since becoming a part of our organization. It all started with them wanting to make a change. If you’re interested in…
- Looking to grow…
- Becoming dominant in your market…
- Increasing your profitability…
- Exiting the truck and working ON your business, rather than IN it…
- Diversifying from new construction and commercial work…
If you’re interested in doing any of that, you should come to a Profit Day meeting, discover much more about the PSI program, and decide if it’s what’s best for you.
FAQs About Being a Member
Do I get to keep the material if I leave the organization?
When you join our membership, you are licensed to use any and all of Plumbers’ Success International’s® systems, tools, and procedures as long as you are a member in good standing. Should you leave PSI, you may no longer use our proprietary tools.
Do I have to use all of Plumbers’ Success International’s tools and systems?
The Plumbers’ Success International program and all of its tools, systems, and procedures are time-tested and proven; as a result, we encourage you to review each of them. In addition, we constantly roll out new programs and strategies each and every year at our semi-annual Expos. You have access to all of this! You can choose what to use in your business and when to use it. Think of PSI like a buffet: You have an array of options, and you can pick everything or just this and that.
Who within my company has access to Plumbers’ Success International?
Anyone who is a part of your team has access to Plumbers’ Success International (PSI). We realize that different employees need different levels of exposure to our programs, so we create different opportunities for you to expose your team members to our organization. We have training that will impact your senior management team down to training for your front-line employees. But at the end of the day, all of your employees have access to all of the tools available to you through your PSI membership.
My market is unique, how will this help me?
All markets are unique and have their own little nuances, but when you get right down to it, the challenges you are facing are the same everywhere. Understanding your financials, finding good help, getting the phone to ring, improving your call booking and closing percentages, equipment and parts and supply pricing, and dealing with cut-throat competitors. We are contractors like you—and we have faced these exact issues. We have identified “The 17 Company Killers Holding Every Business Back and How to Defeat Them.” We’ll also offer insight and solutions to those other challenges you are facing and even a few that you probably didn’t realize you were facing.
What is the duration of my membership?
It’s available for as long as you need it. We have members who’ve been with us since 1999 and want to continue to grow with us. Our membership is set up on a month-to-month basis, so you can leave us any time. We view our members as clients and we don’t want to lose them, so we are constantly reinvesting in our programs, systems, tools, marketing, group buying, and future endeavors, so that our clients stay with us.
Is there an additional cost to being a part of your buying group?
No. BuyMax, the buying division of Plumbers’ Success International, is a part of your membership. When you join PSI, you gain access to the 110 vendor partners that offer discounts and rebates to our members. In fact, in 2013, our members received $3.9M in rebates from our vendors and took advantage of approximately $2M in discounts!
Are there exclusive territories?
Plumbers’ Success International (PSI) offers licensed, limited memberships and less than 1% of the market will gain access to PSI’s proprietary, copyrighted, and trademarked systems. There is a strict restriction to the number of plumbing contractors per area. And we vigorously protect our exclusive content, so our members gain its maximum impact!
FAQs About Profit Days
Why do you help contractors?
Because our founders, investors, and many of our team members know how difficult it can be to run a contracting business. We have experienced the stress, the sleepless nights, the fear of making payroll, and other nightmares contractors have experienced. We know the challenges you face. Because of those reasons, we know we’re the best organization to help you solving any challenge(s) you face in your business. There was a need in the marketplace for what we provide: Contractors were craving a business education, a way to make more for all the hard work they do. We’ve replicated the systems, procedures, and programs that we have used to build some of the largest and most successful contracting companies in the world and given them to others—and they’re available to you. It’s literally changed the face of contracting.
How do I register for a Profit Day?
Registration is simple and easy. All you have to do is click on this link.
Who should attend a Profit Day?
First and foremost, the owners of the business. Many owners bring their entire management team to Profit Day. The information shared at Profit Day will impact all decision makers within your business. Not to mention, it’s so powerful and life-changing—you’ll want all of your key team members on-board. Profit Day is a place for your team to get away from the issues of your office and really focus on your business. At the end of the day, your team will have a clear vision of your company’s potential.
Why do manufacturers and distributors sponsor Profit Day?
Manufacturers and distributors began to notice a change in how the contractors who became associated with our organizations operated their businesses. They were growing, becoming more profitable, and started dominating the competition in their markets. Vendors recognized the value that Profit Day delivered and the impact it was leaving; consequently, they wanted to become affiliated with the seminar and have agreed to co-sponsor many of our events.
Is there a charge for coming to a Profit Day?
No! This event has a variety of sponsors. Some Profit Days are sponsored by Success Group International. Others are sponsored by leading manufacturers, distributors and professional organizations.
Why should I attend a Profit Day?
Because you should never stop learning and investing in yourself and your business. At Profit Day, we’ll discuss the challenges and issues you are facing each and every day in your business. We’ll give you solutions to those challenges and allow you the opportunity to network with other contractors. Contractors that have attended Profit Day have said that this was the best use of their time in years. The concepts and ideas they learned at Profit Day made a big impact on their businesses. What you don’t know … can’t help.
What will I learn at a Profit Day?
Profit Day is an eye-opening, inspiring event unlike any other meeting or seminar you have ever attended. Over the course of the day, we’ll discuss the challenges that all contractors are facing, how to overcome them, and also gain an overview of the revolutionary management, marketing, training, and buying concepts that have helped hundreds of contractors grow their companies, gain freedom of time, and build personal wealth with PSI and Success Group International.
Here are some of the items you’ll walk away with in your Profit Day workbook: How to…
- Understand your market’s true potential and what share you can attain…
- Gain maximum control of your operations—run your office with precision and ease, without even having to step foot in it…
- Attract clients to your business, not customers—there is a difference… clients purchase from you over the course of their lives, customers only purchase from you once…
- Earn double-digit profits —profit isn’t a “bad word”. Publicly traded companies deliver it to their investors, so should you…
- Rekindle the fire you first had when you started your business—your business can provide you the wealth and lifestyle you desire, you just need the systems and tools to achieve them!
What is a Profit Day?
Profit Day is a sponsored contracting business seminar that gets you out of your office, away from distractions, allows you to interact with other contractors and learn how to improve your operation. You’ll discover “The 17 Company Killers Holding Every Business Back and How to Defeat Them.” You’ll discover that “Key Performance Indicators” exist that give you a much clearer insight into your business’ financial health—these are numbers that few, if any, contractors know about. And you’ll hear about marketing tools and techniques that can help a small, one-man shop become the dominant contractor in a marketplace. Owners who attend Profit Day walk away with a workbook loaded with useful information that they can apply immediately … And you’ll also hear more about the PSI program and how it can skyrocket your success even more!
Questions About Who PSI Is
What are PSI and Success Group International’s core values?
PSI and SGI’s core values is to give back to contractors. Many of our investors at one point struggled with their businesses, and they were seeking a way to improve. They found it in SGI. SGI made a massive difference in their businesses and personal lives. Now, thanks to their tremendous financial success, they want to and are able to give back to the organization that has given so much to them. They want to help other contractors achieve the level of success they enjoy.
What is PSI and Success Group International’s mission?
Plumbers’ Success International and Success Group International share the same mission: to positively impact lives by developing the world’s most successful independent business owners through proven strategies and guidance that inspire every contractor-member to succeed! Because we are owned by independent contractors, we deeply believe we understand what the independent contractor needs to succeed.
Who owns Success Group International?
Aquila Investment Group purchased Success Group International (SGI) and all of its trademarks, patents, tools, and proprietary systems on April 15th, 2014. Aquila Investment Group was founded by longtime Clockwork Home Services executives Rebecca Cassel and Lon Cassel, who are also members. (Clockwork was the parent company of SGI.) Along with Rebecca and Lon, influential and key SGI members and select SGI employees have ownership in SGI.
What is Success Group International’s history?
Success Group International (the parent company of Plumbers’ Success International) was founded in 1999, and it began with a core group of successful contractors—Jim Abrams, John Young, Lon Cassel, Rebecca Cassel, and Patty Myers. They previously built the nation’s largest and most successful HVAC business in the country, ultimately taking it public. They were true trailblazers in the industry. Their next venture started with a vision to help contractors take their companies to an even higher level of success and to impact other areas of contracting, including plumbing, electrical, and roofing. The same core business principles, programs, and philosophies have led to an explosion of success for hundreds of contractors spanning these four different trades!
What is Success Group International?
Plumbers’ Success International (PSI) is a part of the Success Group International (SGI) family. Collectively, SGI is the largest member-owned “best practices” organization in the contracting industry. From its early beginnings more than 15 years ago, SGI was founded to help the independent contractor thrive in an increasingly challenging marketplace. It’s comprised of four separate organizations with an acute focus on the needs and challenges that come with each trade:
- Plumbers’ Success International (PSI), founded in 1998
- AirTime 500 (AT5), founded in 1999
- Electrcians’ Success International (ESI), founded in 2004
- Roofers’ Success International (RSI), founded in 2005
Who is Plumbers’ Success International (PSI)?
Plumbers’ Success International (PSI) is the most forward-thinking member organization of independent plumbing contractors in the industry today. It is closely affiliated with the three other membership groups within the Success Group International family (AirTime 500, Electricians’ Success International, and Roofers’ Success International). In total, over 700 success-minded contractors work together, networking, communicating, and assisting one another on a regular basis—when you work with other contractors with similar goals and ambitions, everyone achieves more!
Not only do you benefit from your fellow members, PSI is guided by experts with more than 200 years of highly successful experience in contracting. A challenge doesn’t exist that they haven’t already overcome—and they will show you how to eliminate those issues using PSI’s proprietary business systems and tools that you’ll have access to as a member. These are time-tested programs guaranteed to generate exceptional results for you!
In all, PSI provides the perfect combination of resources for any contractor looking to dramatically improve or simply fine-tune his/her company
Can’t Find an Answer?
Your questions will be sent to at least three people, one of which is co-owner, Rebecca Cassel. Rebecca will. make sure your questions are answered within one business day. If you’d prefer to call us, we’re reachable at (866) 362-3455.